Shipping & Returns
Return process:
Send the items you wish to return to the following address.
Calle 68 # 1C - 05 Catay Building, apt 301 Monteria - Colombia
Return handling and return shipping costs are the responsibility of the customer. Shipping costs are not refundable.
If the price of the item you have chosen is less than your original order, after we have received your returned package, we will send you the new item along with a voucher for the remaining amount in an email.
What happens if my order arrives damaged?
If you receive products with a manufacturing fault, please contact us immediately almacen.nuethelabel@gmail.com so that we can personally assist you and resolve your issue as quickly as possible.
Shipment information
How long does domestic shipping take?
Standard orders are generally processed in 3-5 business days. Orders are for transit business days only. Please note that unexpected delays may occasionally occur over which Nue the label has no control or responsibility.
Orders cannot be canceled after they have been confirmed through our website. As soon as we process your order and your package has shipped, you will receive a shipping confirmation email that includes a tracking number. If you have problems with your order, please do not hesitate to contact us.
Send the items you wish to return to the following address.
Calle 68 # 1C - 05 Catay Building, apt 301 Monteria - Colombia
Return handling and return shipping costs are the responsibility of the customer. Shipping costs are not refundable.
If the price of the item you have chosen is less than your original order, after we have received your returned package, we will send you the new item along with a voucher for the remaining amount in an email.
What happens if my order arrives damaged?
If you receive products with a manufacturing fault, please contact us immediately almacen.nuethelabel@gmail.com so that we can personally assist you and resolve your issue as quickly as possible.
Shipment information
How long does domestic shipping take?
Standard orders are generally processed in 3-5 business days. Orders are for transit business days only. Please note that unexpected delays may occasionally occur over which Nue the label has no control or responsibility.
Orders cannot be canceled after they have been confirmed through our website. As soon as we process your order and your package has shipped, you will receive a shipping confirmation email that includes a tracking number. If you have problems with your order, please do not hesitate to contact us.